Scope and operator
This page describes how personal information may be handled when you visit www.owenie.com (the “Site”) or contact OWENIE by email. The Site is a brand and product-information website; purchases are completed on Amazon, not on this Site.
Information we receive
Depending on how you use the Site, information may include:
- Information you send to us: your email address and any details included when contacting support@owenie.com.
- Technical and usage information: browser or device details, pages viewed, referral information, approximate location, and information used to keep the Site functional or understand visits, as processed by the website-hosting platform.
- On-page choices: searches, product filters, and curtain-planning calculations. The current custom interface is designed to perform these interactions in the browser; search/filter terms may appear in a page URL.
The Site has no direct checkout. Do not send payment card numbers or other sensitive information to our support mailbox.
How information may be used
We use information that is necessary to deliver the Site, respond to requests, understand website usage, improve content and navigation, and maintain security. Information in a support email is used to answer the question and manage the correspondence.
Cookies and site analytics
Zoho Sites, the platform hosting the Site, describes analytical cookies used to count visits and understand page activity. Zoho also describes necessary or functional cookies for certain features. The precise cookies set for a visitor can depend on the site configuration and region.
You may be able to manage cookies through your browser and, if enabled for this Site, a cookie-preference notice. Blocking some cookies may limit certain functions or analytics.
For details about Zoho Sites cookies, see Zoho Sites cookie information.
Service providers and external links
The Site relies on a website-hosting provider and may rely on providers involved in email delivery or technical operations. Such providers may process information in order to deliver their services.
Links to Amazon open an independent third-party website. The product variant, price, payment, delivery and return options are governed by the information and privacy practices shown by Amazon. Please review Amazon’s applicable notices when making a purchase.
Data retention and safeguards
Support messages and technical data should be kept only for legitimate operational needs and applicable legal requirements. Appropriate administrative and technical safeguards should be used to protect information.
Choices and privacy requests
Depending on your location and applicable privacy law, you may have rights to ask about, access, correct, delete, or limit the use of certain personal information. Send your request to support@owenie.com, describing your request. We may need to verify that the request relates to you before responding.
Cookie settings may also be managed using your browser and any consent interface available on the Site.
Children
This Site is intended for general audiences looking for home textiles and is not directed to children under 13. Please do not submit a child’s personal information through the support email.
International visitors
Visitors may access this Site from different countries, while the operator and its service providers may process information in other locations.
Updates and contact
This notice may be updated when the Site, service providers or legal requirements change. Changes will be reflected by an updated date at the top of the page.
For privacy questions: support@owenie.com.
Internal review draft. Website operator and privacy practices must be verified before publication.